Return & Refund Policy
Last Updated: June 30, 2026
Amish Farms is operated by Willow Mountain Distributors, Inc
At Amish Farms, your satisfaction means everything to us. We proudly stand behind every product we make with our Lifetime Satisfaction Guarantee.
Our Lifetime Satisfaction Guarantee
We are confident you'll love our products. If for any reason you are not completely satisfied with your purchase, simply contact us and we'll make it right.
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Whether that means providing a replacement, store credit, or a refund, our customer service team will work with you to find the best solution.
Returns
Because many of our products are personal care items, we generally do not require customers to return used products.
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If a return is necessary, our customer support team will provide instructions.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can quickly resolve the issue.
Our Lifetime Satisfaction Guarantee
How to Request Assistance
To request a replacement, refund, or report an issue with your order, please contact us with:
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Your name
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Order number (if available)
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A brief description of the issue
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Photos, if applicable
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Email us at:
customerservice@amishfarmsoap.com
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Our team is committed to responding as quickly as possible and providing a solution that leaves you completely satisfied.
Refund Processing
If a refund is approved, it will be issued to your original method of payment. Depending on your financial institution, refunds may take several business days to appear on your account.
Our Promise
Our goal is simple: we want every customer to love their Amish Farms experience. If something isn't right, we'll do everything we can to make it right.
Thank you for trusting Amish Farms with your skincare.